GA El Dorado Royale

GA El Dorado Royale

By Goran Vukajlovic

  • Category: Travel
  • Release Date: 2019-11-26
  • Current Version: 1.1.5
  • Adult Rating: 12+
  • File Size: 41.48 MB
  • Developer: Goran Vukajlovic
  • Compatibility: Requires iOS 11.0 or later.
Score: 1.82051
1.82051
From 39 Ratings
Free On itunes

Description

Become familiar with El Dorado Royale Resorts and its surroundings. Review and be able to book all the amenities available at the hotels and pre-approved points of interest in their destinations. View the restaurants menu, book excursions, reserve spa treatments, order room service, request upgrades and the like without ever contacting concierge nor going to the reception desk. Live Chat To discuss offerings and make informed decisions to best enjoy your stay. Automatic Stay Organization Your stay reservations and activities are automatically gathered and organized in a calendar. Unique Virtual Map Find Points of Interest in the hotel with your device camera Pre-Approved Destination offerings All gathered in one place for review and booking with special offers and promotions. Guest Assistant is your personal Hotel Concierge on the palm of your hand

Screenshots

Reviews

  • Customer Satisfaction is lowest priority

    1
    By Mexico vaca
    Since arriving they have tried to swindle money to drop the room to a lower tier, have not had room for everyone to have dinner each night, and only valued male input to actually act.

  • Messages don’t work

    2
    By Ackfeld
    The app has a lot of features that would be fantastic to use. However, we cannot ever get one to go through on either of our phones. It keeps saying message failed. Try again. It seems to time out while trying to send a message. However, sometimes room service gets the request and sometimes they do not so we would send the request in and then have to call room service anyway to make sure they got it. Frustrating for us and the employees.

  • Useless app

    1
    By VsadniK
    Reading some comments from a year ago and seeing no difference. No map, “time out” error message when trying to reserve.

  • Impossible to order room service

    1
    By styles82
    We’ve visited El Dorado Castias serval times over the past few years. This app worked well in 2020 and 2021, but now consistently times out and loses connection. Aside from checking the daily scheduled activities, it’s basically useless. Ordering room service never succeeds. Hotel services go unanswered u less you ring the front desk from your room. Very disappointed with the lack of support and updates.

  • Needs a bit of work

    2
    By Speloq
    The could be a bit more friendly. Great to look up room service items but unable to order anything from the App. This goes the same for housekeeping requests. The activity schedule and restaurants menu’s are great. This could be so much better if the interactions would work.

  • There’s no map!

    1
    By FUZYBALLS
    No map

  • Useless.

    1
    By Carolina Denim
    Forget trying to request any concierge services through this. It times out every time. You will be forced to arrange stuff through your concierge in person. The app has several screens that have no way to go back to the Home Screen. You will be forced to force quit the app and start over. I’m pretty sure the resort is working on a different system, but be aware that as of 12/13/21, this app barely works. Merry Christmas.

  • Needs a basic map

    2
    By SagaciousT
    Among all the bugs and the frustrating design; the most basic thing this app needs is a map of the resorts.

  • Useless ap don’t waist your time.

    1
    By Tim C II
    Useless app don’t waste your time!!!!!!!

  • App good for seeing what’s going on

    1
    By Jennifer C Wood
    But does not work when there to contact hotel. Recommend getting what’s app and contact your concierge or butler that way. It logs you out and then you have to go to the front desk or call to get authorization. Good app overall but needs work!

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