AT&T Secure Family™

AT&T Secure Family™

By AT&T Services, Inc.

  • Category: Lifestyle
  • Release Date: 2010-02-05
  • Current Version: 3.16
  • Adult Rating: 4+
  • File Size: 146.00 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Requires iOS 11.0 or later.
Score: 4.51136
From 11,530 Ratings


Peace of Mind Just Got A Lot Easier As seen on Good Morning America, AT&T Secure Family™ puts parents in control of their children’s phone use. Find your family, control your child’s screen time and manage their phone use. Features * Locate Family – Track your child on demand or on a regular schedule, for example every day after school * Location Alerts - Receive alerts when your child enters or leaves a location, like school or practice. * Location History - Review where your child has been over the previous seven days. * Limit Screen Time – Block your child’s mobile data and Wi-Fi, on demand or on a schedule you choose. * Content Filters – Block inappropriate Apps and websites by age or customize your own settings. * Web and App Activity (NEW) – Timestamp history of child’s App usage and Websites visited. AT&T Secure Family is free for the first 30 days. After the first 30 days, you will be billed $7.99 each month (includes support for up to 10 lines). Service auto renews every 30 days unless cancelled. AT&T Secure Family Companion App AT&T Secure Family is designed to work with the AT&T Secure Family Companion, a free app in the App Store. Pair your kid’s phone with your phone to get better location accuracy and all the features. AT&T Wireless customers – pairing with AT&T Secure Family Companion is recommended to get all the features of Secure Family. If you do not pair a device, features are limited to AT&T network-based location, scheduled location alerts and location history. AT&T PREPAID wireless customers and customers of other wireless carriers – pairing with AT&T Secure Family Companion on the child device is required to use any of the Secure Family features Other important information about AT&T Secure Family: AT&T Postpaid Wireless customers billed by AT&T when purchased through myAT&T or billed to your iTunes account when purchased through the App Store: - Secure Family and Companion app users must be on the same account. Only authorized app users have permission to locate a family member. - There is a compatibility conflict that can prevent the addition of AT&T Secure Family Companion to your companion device if you have AT&T Mobile Security Plus running on the same companion device. If you wish to continue with the purchase, you must either remove AT&T Mobile Security Plus from your account or downgrade to AT&T Mobile Security Basic on the companion device before adding AT&T Secure Family Companion. AT&T PREPAID wireless customers, and customers of other US Wireless carriers billed by the App Store/iTunes: - After first 30 days, $7.99/mo. will be charged to your iTunes account. Subscription will automatically renew each month unless auto-renew is turned off at least 24 hours before the end of the current month’s billing period. - To view, modify or cancel your subscription, go to account settings in iTunes. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscription terms. General: - Devices running the Secure Family App or Secure Family Companion App require iOS v.10 or higher. - Note: Continued use of GPS running in the background can dramatically reduce battery life. - Availability, timeliness or accuracy of location is not guaranteed. Coverage not available in all areas. The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: View the AT&T Secure Family website at



  • What’s wrong?

    By Jpucky
    I am not able fully setup this app. I can’t enter my email during the setup. I have tried uninstalling and reinstalling the app to no avail.
  • Disappointing

    By max90167
    My immediate opinion of this app isn’t great. Set up isn’t bad but it’s far from clear. Location services are a pain to navigate if your family has both android and apple devices. I was hopeful this would allow my family to all see each other’s location and so far, that hasn’t happened. I expected more from a monthly subbed app. For one person watching over their kids, it seems to work well. But calling it a family app is misleading in the sense that it’s only really one person watching their family. My wife couldn’t access her parent account without it kicking us both out.
  • Horrible App / Horrific ATT customer Service

    By Madasdirt
    Installed this app to monitor a child! Put in the wrong number for the “owner” of the account. App would NOT LET ME CHANGE account owner after the mistake. Called ATT customer support. After spending 1 hour they stated I had to cancel the subscription through Apple. Telephoned Apple customer service, they stated it does not show up under “paid” subscriptions so therefore nothing they can do! ATT still says it doesn’t show up on their system, even though it’s has a 30 day trial, before billing! The “free” trial WILL NOT LET YOU CANCEL IT. But I bet when the trial period is up I GET BILLED! ATT creates these “paid for solutions” and then CANNOT HELP remedy the problem. Have been a customer for 30 years, but ENOUGH IS ENOUGH! Time to LOOK for a new carrier. Be fore warned!
  • Question

    By fuentesadames
    Need to know if family member will know they’re being tracked
  • I don’t think the app works right

    By l.deppert
    So we got the app I set up all the functions but yet still blocked websites and my kid is still watching them then I set a time limit so the and he still is able to work the phone at night passed internet and he still can watch stuff on his phone adult websites blocked and he still is able to watch them so tell me why the app is worth my time the only good thing is I know where he is at all times
  • Horrible

    By Mikej12h43
    AT&T should be ashamed of themselves. There are free apps that actually function all the time, but not this garbage. Location is off by a mile and takes forever to update location. Waste of space and money.
  • Useless

    By at&t user 01234
    What a scam! Does not do what it claims it can do. Pause and resume my family does internet does not work. Absolute no control over anything .
  • Stalker

    By moefunforu
    This app is terrible. You can not control who can track you.
  • Update

    By NOV20215
    It seems after every update it loses location and I start having issues trying to locate. Gets the exact location only when close to parent phone. For this price it should give Exact locations
  • Highly recommend it

    By Jessie
    I highly recommend it especially in our time you never know where your children are or your family member. It’s safe it will protect you will tell you where everybody is how far and so much more.