myAT&T

myAT&T

By AT&T Services, Inc.

  • Category: Utilities
  • Release Date: 2009-05-01
  • Current Version: 2024.4.0
  • Adult Rating: 4+
  • File Size: 111.09 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Requires iOS 15.0 or later.
Score: 4.03806
4.03806
From 3,992,076 Ratings

Description

Now, staying on top of your AT&T accounts is much easier with the myAT&T app. • Check data usage: Want to keep tabs on your wireless or Internet data usage? Open the app to check usage on the overview screen. • Pay your bill: Never miss another payment. View/pay your bill in the app. Tell us how and when, and we'll let you know when your bill is ready. • Upgrade your phone or plan: Pick it up in the store, or have it delivered to you. You can also make changes to your plan right from the app.

Screenshots

Reviews

  • Crashes

    3
    By ragan85
    App crashes. Will not load
  • Confused

    2
    By trachowa
    Every time I try logging into my AT&T wireless service it redirect me to DIRECTV. I’m just kind of aggravated because I’m being running around in circles on a very, not user-friendly website.
  • Poor customer service

    1
    By Tara two
    ATT customer service is terrible! I have doesn’t over 8 hours (4 hours at a store and had to still call customer service. Then over 2 hours one day and then another 2 hours. I am told we have taken care of it only to find out they have not. Spoke to a manager who laughed at my concerns. And I cannot leave feedback on the app as it says it’s not working. ATT do better or you will and are loosing good customers!
  • Compliments for NKU store

    5
    By Cvgord
    Every time I enter this store someone says “Hello welcome to ATT We will be with you soon or how can I help you” I had 2 employees handle my questions and although they were quite busy they answered all my questions. Christerfer and Damien Please thank them
  • Customer Service is not good

    1
    By Good but not consistent
    Kind of a do-it yourself feel once the salesman spices you up with things you didn’t order. Good luck getting any solid on resolving any issues other than getting repeated information you already know. Very disappointed.
  • Etc

    1
    By Dtaam
    This app is terrible I pay for MAX on my contract and I can’t even log in
  • Wow

    1
    By nope12345678910
    My social security number was just stolen from me bc I’m an AT&T customer. Plus the whole network goes down but I did get an apology email so there is that!
  • Horrible service

    1
    By Don’t use ATT
    They don’t care about their customers. You can’t talk to a person. I’m being charged for services I’m not getting. They have no regard for their customers
  • Slow

    1
    By Rdrnna
    Can hardly watch a show for buffering and outage. Very poor.
  • Unable to change plan through app

    2
    By ?67!78’
    Wanting to cut my monthly costs, I tried to switch my uverse channel package. Supposedly I have the ability to do this in the app, although, in the account portion where it says “change my tv plan” and “add or remove channels” neither work. It just takes me in circles and am unable to make any changes. If I want to follow through and make changes I have to call att? How much does each help representative’s time cost which all winds up going to overhead which is ultimately paid by us users. It seems like a bait and switch,”save time and use our app to manage your account!” but not really. How disappointing the end user is not considered important at all.

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