DSB App

DSB App

By DSB

  • Category: Travel
  • Release Date: 2019-03-16
  • Current Version: 2.2.0
  • Adult Rating: 4+
  • File Size: 42.80 MB
  • Developer: DSB
  • Compatibility: Requires iOS 15.0 or later.
Score: 4.82527
4.82527
From 1,385 Ratings

Description

DSB app. A part of your journey. Tickets, cards, and traffic information. In the DSB app you can buy tickets and commuter cards and see current traffic information and an overview of departures. You can buy tickets, and make seat reservations, incl. commuter seat reservations. You can buy DSB Orange and DSB Orange Fri tickets as well. You can buy and renew commuter cards and Øresund cards or try Commute20 if you work from home some of the weekdays. If you have a Youthcard you can receive it in the app if it is created by DSB. You can use the DSB app as a guest or create a DSB Plus profile and get access to more products and services. You get the possibility to transfer tickets and cards that are not yet valid and receive notifications with information if your journey is changed or delayed. You can earn points for snacks for your journey as well. It is possible to refund tickets and cards in the app following the current rules. If you experience errors in connection with the use of the DSB tickets and cards, please contact: DSB Customer Center Tel.: 70 13 14 15 You can also write: https://www.dsb.dk/kundeservice/ Open every day from 7AM-8 PM

Screenshots

Reviews

  • unreliable to purchase tickets

    1
    By CrispySerendipity
    with the 100 dollar fine it is crazy how unreliable and hard to buy tickets it is
  • Foreign cards don’t work

    1
    By riverside868
    Please fix! Make travel here accessible
  • Tourists beware

    1
    By agsisi1873649
    This app does not accept Visa or AmericanExpress. Constantly says rejected by processor. The payment app they have as an alternative only accepts Danish phone numbers. You cannot rely on this app. Developers— please add functionality for non-European visitors.
  • Glitchy and slow

    1
    By nonarod
    Could not add my credit card after MANY attempts. Purchased an old fashioned ticket, missed the train and had a pretty rough start to my stay at Denmark. Embarrassing for DSB.
  • Warning for US credit cards

    1
    By asdjflkakjsdjf390u40924
    This app will NOT work with many US cards unless you set up a pin (sometimes even if you do). Do not rely on it for last-minute travel — you will spend a long time in a DSB office queue (the offices themselves are impossible to find due to poor signage and do not exist at all at many small stations). You will miss your train, and have unhelpful DSB staff act like it’s your fault the whole time.
  • Bike reservation not an option

    1
    By Wawe26
    I have the most recent version and it still doesn’t have the bike reservation option.
  • Difficulty

    5
    By D3Foot
    We were finally able to successfully buy our tickets after multiple glitches and considerable time spent with our bank and DSB representatives. Once the system errors were fixed it was easy. Hopefully in the future the bugs will be worked out.
  • Garbage compared to the old app

    1
    By S-Vestebro
    Has only a fraction of the features of the old app. Can no longer see an overview of track information, outages, and planned updates for the DSB commuter and intercity networks. Can no longer find see a list of the next departures or arrivals at individual stations (only full trips). Filtering out bus stops is finicky at best, usually not working at all (the hidden preference “only trains” does nothing) searching for stations gives a list of bus stops first. Absolute garbage.
  • Eksisterende billetter bliver ikke overført!

    1
    By Lillesak
    Vi pendlere køber pladser i god tid i forvejen for st få dem til 10 kr, men de er ikke overført til den nye app!
  • Errors

    1
    By ....JB....
    On the journey tab, there is always the error “an error occurred while fetching the departures of this station” for nearby stations. When trying to do a search, the resulting message is always “your search did not result in any matches.”

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