Neebo

The app and monitor is great however the Neebo band is cheap. It has a plastic clip that once is broken renders the entire monitor useless. The company refuses to honor the warranty which leaves you with a 260 dollar paperweight.

The device has (luckily) worked well enough for us so far, but the app is insanely frustrating. I’m constantly having to delete and reinstall it to get it to work. For the price of this bracelet I expect an app that actually works at least half the time. For the app I give 1 star.

Band Broke after 1 year no Support or discount to buy new Neebo. New Neebo base wont connect to 2.4ghz internet. No support #. Helpdesk takes 3+ days to respond with 1 line sentences that are common sense in faqs that dont explain how to reset base. Reset device 6+ times on 2 phones with no success. Very poor customer support

No connection. No way to do a factory reset. Support ghosted. Never responded. I’m not sure they are even in business anymore. Waste of money.

The Neebo that we purchased completely stopped working after a year and a half. The company told us that it is a “hardware issue” They’ve refused to fix this issue or even tell us how to have it fixed claiming that there is only a 1 year warranty. After spending $300 the Neebo only works for less than 2 years! SAVE YOUR MONEY!!!!!!!!!!!!

The app was working wonderfully but just last week it stopped working. Every time I try to open the app it immediately closes. It is making the product worthless and is giving me anxiety about my child. What is going on? I noticed other reviews stating the same problem… incredibly frustrating!

I have an iPhone 13 pro. The app keeps crashing. Also when battery in the Neebo is low it gives false data. My daughter was in the hospital and Neebo was showing 208 bpm while the 5-lead ECG monitor was showing 150 bpm. Same thing at home. When the Neebo battery is in the ~20%, it shows spikes in the heart rate of 170 to 180 bpm, which are false. I use the stethoscope and heart rate is in the 120s. When the app does not crash and the battery is good, it works well and is very useful. I like the fact that I can adjust the upper and lower thresholds for the heart rate, SpO2, and temperature measures, but on the other hand it’s a problem that the app does not keep a history of more than 24 hours or gives you the opportunity to extract your historical data like Fitbit and other trackers do.

I was opening the app tonight and it immediately crashed. I rebooted my phone multiple times and it is still crashing. Please help. I need to monitor my daughter.

Still love neebo two years later! My son has a heart arrhythmia and it has been so helpful to aid us on watching him along with stethoscope checks. We can’t thank neebo enough.

My son was born very premature and had multiple complications associated with his traumatic birth. When he started to outgrow the owlet, I was frantically searching for a similar solution that he would actually wear and would stay on while he sleeps. Especially with him having been diagnosed with epilepsy. Sleep is a scary time for us. I was overjoyed to find Neebo, and it almost seemed too good to be true from the specs. I had to go on a waitlist for a few months, but they sent an alert when they had more in stock and I jumped on it. Now that we have Neebo and have been using it for a few months, I wish I had found it before buying the Owlet. It fits better and I like that it monitors pulse, ox, activity, AND temperature. It’s been an absolutely Fanta product for us, it’s comfortable for my toddler and he seems to forget it’s even on his wrist. We use it only for sleep and the battery lasts for multiple days before needing a charge. I’ve also written to support to ask questions and they’ve been helpful and responsive. I can’t say enough good things about Neebo, I wish more parents who want a solution like this knew it exists.